About Us

Aviem International is dedicated to ensuring that our clients are prepared to deal effectively with what may be the worst day in their company’s history.  We believe what you do and how you do it matters, not only to our clients but to the people most affected and, ultimately, to the world.  At Aviem we also believe in strong customer engagement and continually earning the trust of our clients.

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Aviem International, Inc. is headquartered in Atlanta, Georgia, USA.  Additional Aviem locations include:

  • Houston, Texas
  • Augusta, Georgia
  • Miami, Florida
  • Arlington, Virginia
  • London, England
  • Barcelona, Spain
  • Johannesburg, South Africa
  • Brisbane, Australia
  • Perth, Australia

A Brief History of Aviem

Aviem was formed in 1999 to serve the emergency planning needs of airlines around the world. The services initially offered by Aviem included writing emergency plans, conducting emergency operations training and designing and conducting emergency exercises.  But our clients asked for more and told us they could not find suitable vendors to assist them with emergency call center services, family assistance support and on-site incident support.

In response to client needs Aviem developed the most advanced emergency call center system in the world and in 2000 Aviem principals Jeff Morgan and Dr. Carolyn Coarsey co-founded our non-profit arm, the Family Assistance Foundation to meet the needs of our members and to provide a more advanced platform to continue the ongoing research and training development started by Dr. Coarsey in the late 1980’s.

In 2002 Aviem expanded its support to other industries starting with the UK Rail System and assisted the industry with the development of the first national Rail Care Team for the UK rail industry.  Since that time Aviem has developed a universal response approach for Crisis Management with a focus on Human Services Response™.  Aviem proudly serves many companies in industries such as corporate aviation, freight and passenger rail, energy, manufacturing, cruise lines and others in the maritime industry, retail and others.