Aviem International, Inc. Experience-based response

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Atlanta
Tel: 1.404.881.2819




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Aviem Services

Aviem offers planning and consulting services, as well as comprehensive disaster support.

Disaster Response & Support


  • Emergency Call Center Services - Aviem provides complete emergency call center services including inbound inquiry calls, family notification and ongoing telephone support.  Click here for full details.

  • On-site Accident Management Support - Aviem brings together expertise in both traditional emergency management mass fatality response and airline disaster response. Airlines face unique challenges not found in traditional mass fatality emergency response organizations and Aviem’s personnel are uniquely qualified to provide this support.
    • Family Assistance Center - Along with its Accident Management services, Aviem will set up and maintain a Family Assistance Center for those families who wish to travel to the accident site.

    • Joint Family Support Operations Center - Aviem will also establish on the airline’s behalf a Joint Family Support Operations Center (JFSOC) to coordinate the efforts of all responding agencies and organizations, including appropriate technology and communications equipment needed to support the center.

    • On-site Badging Services - Aviem provides complete badging services during the post-accident response for all responders desiring access to your operations centers and for family members to help provide privacy and control in the Family Assistance Center.
  • Family Assistance - Aviem International, Inc. works in partnership with the Family Assistance Foundation in providing one of the most highly trained professional support teams available. The Foundation provides trained professionals to work with families through its professional support team consisting of licensed mental health professionals and trauma specialists with real aviation disaster experience.


    Consulting & Planning Services

  • Corporate Response Plans - Aviem can assist with the development of new plans or with upgrading and enhancing existing plans. Aviem ensures that plans are comprehensive in nature and that they take into account not only a company’s internal resources and activities but ensures that the roles of any outside vendors who may support an emergency response are also clearly defined and integrated into the overall response plan.

  • Family Assistance Foundation

    Visit FAF Online!
    The Family Assistance Foundation, Inc. is an independent non-profit corporation founded to improve the support provided to survivors and family members following transportation disasters by supplementing & supporting airlines' response capabilities.

    Aviem will ensure that the corporate plan meets or exceeds the requirements of the Aviation Disaster Family Assistance Act of 1996 and the Foreign Air Carrier Support Act of 1997. We will even prepare a version of the plan to submit to the US Department of Transportation (DOT) and the National Transportation Safety Board (NTSB).

  • Exercises & Drills - No plan is complete until its been tested. We provide complete development, conduct and evaluation of exercises. Types of exercises include tabletop, functional drills, response drills and full-scale drills.

    Aviem can also develop exercises on a strictly internal basis or can coordinate and facilitate development of an exercise in conjunction with an airport, governmental agency, relief agency or other external authorities and organizations.

    Once an exercise is complete, Aviem with work with you to provide detailed debriefings and an after-action report for follow up and action item issues.

  • Command Center Design and/or Enhancement - Effective management of emergency operations requires facilities that aid the flow of information and enhance the ability to make good decisions. As such, Aviem International, Inc. works with companies to both transform existing facilities into effective emergency command centers or design and build new command centers from the ground up. Aviem also assists companies in properly equipping centers to augment the good design of a command center.



    For more information, please contact Aviem at 404-881-2819.